Business Information
This page provides transparent, verifiable information about the business operating bidetsusa.com. We publish this so customers, manufacturers, payment processors, and review platforms can independently confirm who we are, where we operate, and how we conduct business.
Company Identity
Business Name: Bidets USA
State of Formation: Nebraska, United States
Year Founded: 2024
Business Type: Privately held, independently owned small business
Industry: E-commerce retail — bath, plumbing, and bidet products
Primary Website: https://bidetsusa.com
Business at a Glance
| Headquarters | Lincoln, Nebraska, USA |
| Our Office | 9700 Del Rio Drive, Lincoln, NE 68516 |
| Phone (Call or Text) | (877) 420-3443 |
| info@bidetsusa.com | |
| Business Hours | Monday–Friday, 8:00 AM – 5:00 PM CST |
| Service Area | Continental United States |
| Currency | U.S. Dollars (USD) |
| Language | English |
| Years in Business | Since 2024 |
Important: Bidets USA operates as an e-commerce business. Our office address is not a retail showroom or customer return address. Please contact us before sending returns, warranty items, or other packages.
Who We Are
Bidets USA is an independently owned small business based in Lincoln, Nebraska. We specialize in bidets, bidet toilet seats, bidet attachments, smart toilets, and bidet-toilet combinations from established manufacturers.
We are a dedicated bidet retailer that works with manufacturer, distributor, and fulfillment relationships for the brands we sell. Products sold on our website ship brand new in original manufacturer packaging and include the applicable manufacturer warranty.
Our team is small and focused. When you call (877) 420-3443 or email info@bidetsusa.com, you reach a real person. We answer questions about installation, fit, features, and warranty service directly because we know the products we sell.
Our Mission
To make high-quality bidet technology accessible to U.S. households by combining authorized-retailer pricing, expert product guidance, and post-purchase support for installation questions, warranty guidance, and product troubleshooting.
Authorized Retailer Status
Bidets USA is an authorized online retailer for the brands listed below. Customers may verify our authorized retailer status directly through the manufacturer or authorized distributor links provided.
Brands we are authorized to sell:
- TOTO USA → Verify on TOTO's website
- Nova Bidet → Verify on Nova's website
- Infinity Bidet → Verify on Infinity's website
- CleanSense, Blooming, Galaxy → Verify on Hygiene for Health's website
Why authorized retailer status matters: Manufacturer warranties on bidets are generally only valid when the product is purchased from an authorized seller. Customers should review each manufacturer's warranty terms for product-specific warranty details.
Policies and Customer Resources
For full details on how we handle orders, payments, shipping, returns, and warranties, please see our dedicated policy pages:
- Shipping Policy
- Return and Refund Policy
- Payment Policy
- Billing Terms & Conditions
- Warranty
- Terms of Service
- Privacy Policy
- FAQ
Contact Us Directly
We respond to every inquiry — pre-sale questions, order issues, warranty claims, partnership requests, or media questions — within one business day.
Bidets USA
9700 Del Rio Drive
Lincoln, NE 68516
United States
Phone (Call or Text): (877) 420-3443
Email: info@bidetsusa.com
Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Last updated: May 2026