Who We Are
Bidets USA is a small, independently owned online retailer based in Lincoln, Nebraska. We were founded with a straightforward mission: make high-quality bidet products accessible to everyday American households, backed by real customer support and honest advice.
Founded by people who got tired of watching customers get burned — by confusing product listings, mystery warranties, and zero support after the sale.
Our Story
We started this business because bidet products were going mainstream in the U.S., but buying one felt like a real hassle. Giant platforms had endless options and nobody to call.
We thought a small, knowledgeable team that actually stood behind what it sold could do better. So far, we've been right.
We have spent the last few years building relationships directly with reputable manufacturers so we can offer our customers authentic products, full manufacturer warranties, and knowledgeable service from a specialty retailer.
Bidets USA is an officially verified authorized retailer for every brand we carry. You are guaranteed an authentic product, a valid manufacturer warranty, and real after-sale support — not a gray market or unauthorized seller.
Our authorized retailer status is publicly listed and verifiable on each brand's official website:
- TOTO USA → Verify on TOTO's website
- Nova Bidet → Verify on Nova's website
- Infinity Bidet → Verify on Infinity's website
- Brondell, CleanSense, Blooming, Galaxy → Verify on Hygiene for Health's website
As a small team operating out of Lincoln, Nebraska, we handle every order, every customer email, and every support request ourselves. When you reach out to us, you are talking to someone who knows the products and wants to help you find the right fit for your home and budget.
What We Do
Bidets USA is an authorized online retailer that sources and sells products directly from established manufacturers. Every product we carry has been vetted for quality and comes with full manufacturer support and warranty coverage.
Our product lineup includes:
- Electric bidet toilet seats - heated seats, warm water wash, dryer functions, and more
- Non-electric bidet toilet seats - simple, reliable, and easy to install
- Bidet attachments - a budget-friendly way to add bidet functionality to any existing toilet
- Handheld bidet sprayers - flexible, easy-to-install spray solutions
- Complete bidet and toilet combos - all-in-one units for a seamless look
Why Shop With Us
- Free standard shipping to the contiguous U.S.
- Dedicated customer service - we respond to every inquiry by phone and email
- Authorized products only - every item is sourced through legitimate manufacturer channels, ensuring real warranties and real support
Every Order Matters to Us
At our size, we can't afford to get it wrong — and we wouldn't want to. Whether you're buying your first bidet attachment or upgrading to a full electric seat, we're here before, during, and after the sale.
Contact Us
Bidets USA
9700 Del Rio Drive
Lincoln, NE 68516
Phone: 877-420-3443
Email: info@bidetsusa.com
