Total Delivery Time = Processing Time + Shipping Time
We at Bidets USA want your online shopping experience to be simple, enjoyable, and successful.
Please note that we may contact you for additional information before processing your order.
Shipping Locations & Restrictions
We ship to the 48 contiguous U.S. states.
Processing & Shipping Methods
Processing Times
- Orders placed before 5:00 PM CST are typically processed the same day.
- Most orders will be processed within 1-2 business days.
- Once an order is processed, it will be shipped immediately.
Shipping Methods & Transit Times
Standard Shipping (Small Packages - UPS, FedEx, USPS)
- Cost: Free
-
Delivery Type: 3-6 Business Days
LTL Freight (Large Items)
- Cost: Free
- Delivery Type: 3-6 Business Days
Tracking Your Order
Once your order ships, you will receive an email confirmation with a tracking number.
If you have multiple items, you may receive multiple tracking numbers if they ship separately.
If you do not receive a tracking email, check your spam folder or contact us at info@bidetsusa.com.
If you need to update your shipping address, please contact us at info@bidetsusa.com or call us at 877-420-3443.
Cancellations
Orders can be canceled before shipment.
If your order has already shipped, refer to our Refund Policy for return instructions.
Damaged Shipments
If your package arrives damaged, please refuse the delivery and notify us immediately.
Customer Support
Our contact information is posted below:
Store Name: Bidets USA
info@bidetsusa.com
9700 Del Rio Drive, Lincoln, NE 68516
877-420-3443