FAQ

  • How long does delivery take?

Delivery times average between 3-7 business days depending on your location. 

  • How much does shipping cost?

Enjoy free shipping on all orders across the United States. 

  • Can I return an item if I’m not satisfied?

Yes, we offer a 30-day return policy for unused items in their original condition and packaging.

  • How can I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.

  • How can I contact customer service?

Please call us at 402-327-1372 or email us at info@bidetsusa.com anytime and someone will help you as quickly as possible. 

Contact Us:

Company Name: Bidets USA
Email: info@bidetsusa.com
Phone: (402) 327-1372
Business Hours: Monday-Friday 9:00 am - 6:00 pm EST
Business Address: 200 N 66th St Suite #311 Lincoln, NE 68505