Manufacturer Warranty Information
All products sold by Bidets USA are brand new and covered by the full manufacturer warranty. As a verified authorized retailer for every brand we carry, your warranty is valid and fully supported from the date of purchase.
Why Authorized Retailer Status Matters
Manufacturer warranties are only honored on products purchased from authorized sellers. Buying from an unauthorized seller, may void your warranty entirely. When you buy from Bidets USA, your warranty is guaranteed.
TOTO
- TOTO WASHLET bidet seats: 1-year limited warranty
- TOTO WASHLET S7 and S7A: 2-year limited warranty
- Toto Neorest series: 3-year limited warranty
- Valid for original purchaser only — non-transferable
- Proof of purchase required
- Full warranty terms: TOTO Warranty Registration
Nova Bidet
- Eco Nova bidet seat: 4-year full warranty
- Ultra Nova bidet seat: 3-year full warranty
- Covers all parts and labor for manufacturing defects under normal use
- Valid for original purchaser only
- Authorized seller purchase required for warranty to be valid
- Proof of purchase required
- Full warranty terms: Nova Bidet Warranty
Infinity Bidet
- Infinity Eaze z3: 4-year full warranty
Brondell
- Limited 1-3 Year Warranty: Brondell's Limited Warranty duration varies from product to product. Please check out their full warranty terms: Brondell Warranty Terms
CleanSense
- 1 Year Full Warranty
Galaxy Bidet
- 1 Year Full Warranty
Blooming
- 3 Year Full Warranty
General Warranty Notes
- All warranties apply to the original purchaser only and are non-transferable
- You must buy from an Authorized Dealer like Bidets USA
Need Help With a Warranty Claim?
We're here to help. Contact us below.
Bidets USA
info@bidetsusa.com | 877-420-3443
Monday–Friday, 8AM–5PM CST